Key Areas to Improve Business through Automation

Kindle your knowledge on automation before implementation

Looking to automate your business but stuck with questions such as which task to automate? You’re at the right place, keep reading to gain insights on automation, how to use automation efficiently, and standards required to automate.

Automation

Automation is the usage of software technologies to ease human involvement in the process. It helps in building, monitoring, and accomplishing end-to-end process. Automation can be executed with Robotic Process Automation (RPA) and Intelligent Process Automation (IPA). We all might’ve heard of RPA and the tools used for automation like UiPath, Automation Anywhere, and Blue Prism. But what is IPA? IPA involves RPA with Artificial Intelligence (AI) and Machine Learning (ML).

Automation in Business

Working from Monday to Friday might get boring with the mundane tedious tasks. To make the employees feel at ease and boost up the business process, automation is implemented in business. Various departments like sales, human resources, marketing, and customer services use automation for the improvement of workplace.

“Automation and technology don’t cure behavioral ruts: they just create new instances of them.”
– Kenneth Goldsmith

Key Areas to Improve Business through Automation

Every business has found its way to automate processes in the business and improvise it. In such a phase, automation is implemented in various processes in business,

Claims Processing Automation

Claims processing is a core field in the insurance industry, and it involves tracking the claim requests and progressing it further with the available data. This process is automated to increase the efficiency, accuracy, and speed. Automated claims processing is done through RPA with the aid of AI, Intelligent Document Processing, and ML. Through automation, the errors caused in the manual process are avoided which results with effectiveness in the process.

Human Resources Automation

In Human Resources, processes like employee onboarding, timesheet, payroll, attendance tracker etc., require lots of time when manually done. To make the process faster, efficient, and to increase the productivity, tasks and processes are automated. Also, tasks that require heavy documents, paper works and that which are time consuming are automated. During the process, HR team would find the recurring tasks tedious and to make it simplified, automation is incorporated.

Information Technology Automation

IT sector is filled with monotonous tasks on daily basis; automation can be executed to save cost & time, lessen the complexity in the process, and manual errors. Using automation tools, we can automate workflow, business process, and scheduling jobs. This helps the IT team to work at ease and concentrate on the other significant works. However, automation is done to limited tasks in IT field.

Accounts Payable Automation

Employees in the accounts team find it crucial to maintain the invoice in greater volume, and transaction process since it is repetitive, and rule based. Dealing with finance has always been a critical and significant task in every industry. Automation comes in to reduce invoice errors & costs, to increase accuracy in payments & compliance, to improve customer experience, and to boost up the growth of the department.

Criteria for Automation

Before implementing automation in your business, automation is possible for-

  • Processes that are monotonous and not rare
  • Processes that are rule-based
  • Process that involves data entry and data validation
  • Processes that are Front-end and not back-end
Tips to use RPA efficiently
  • Understand the complete process that you’re going to automate so that when it is automated, you know if you’ve got the expected outcome or not.
  • Keep the objectives strong and manage your expectation of the objective until its fulfilled.
  • Focus on long term so that it would be easy when you develop or make certain changes in future.
  • Involve your IT team while choosing the tool as they might provide meaningful insights based on the business requirements.
  • Keep ROI in mind while choosing automation in your business as it would save time and boost ROI.

Automation has become common, and every business has started adapting to RPA. Looking for someone to guide you towards choosing the right RPA tool, Ennuviz provides you service. Reach out to our team info@ennuviz.com


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