Process Intelligence to Digital Twin


Business process optimization is more challenging than it seems. To deal with the rising Inflation and other effects of the pandemic, businesses are constantly trying to become more productive and maximize their profits. Process intelligence techniques make this job more manageable, efficient, and effective.

Process intelligence helps businesses become more productive, which was not the case a few years back, as efficient technology does not exist in practice. Using this concept, a bank can process more loan applications like PPP, an automaker can make more cars, a steel mill can make more steel rods, and practically applied to all businesses across the industry.

This blog post discusses the ability of SAP Business Process Intelligence to optimize business processes and lead digital twins.

Importance of Business Processes

In a fast-paced business world where organizations are transforming, and businesses need to keep up, your operational processes must perform just as well. To be able to compete in a disrupted post-pandemic market, companies need to ensure the following,

  •  Processes are effective
  •  Time wasters are eliminated
  •  Unquantified costs are identified

There can be areas where your business processes deviate from standards. There is often a difference between "How processes are expected to deliver value" vs. "How processes are delivering value," which is a harsh reality for many organizations. Moreover, your employees may work faster using different productivity tools and technologies. Identifying a better way to perform tasks can increase your productivity. By excluding redundant steps, you can make processes fast and efficient.

Why Choose Process Intelligence

Increasing productivity helps businesses grow. Identifying productivity opportunities is a challenge. Process intelligence helps optimize business process productivity. You need to understand your business processes better to identify areas where improvements can be made. This can be done by using process intelligence. Businesses can use these three steps to optimize business processes through process intelligence - visualization, conformance, and optimization.

5 Business Process Improvement Challenges

Complex processes take time to complete successfully. Here are the top five business process improvement challenges organizations repeatedly face.

1. Difficulty in Visualizing the Processes

One of the main challenges is to map the processes. A tool or technique that completely visualizes the process with its inter-functional dependencies, roles, data, and systems helps get a holistic view. It also allows businesses to recommend looking at optimization as a holistic approach instead of pockets to gain maximum benefit.

2. Finding a Better Way to Perform Processes

It can take time to find areas where improvements can be made. Seeing the steps that need overhauling is only possible in the presence of vast details.

3. Identifying the Redundant Steps and Barriers

Identifying barriers and redundant steps can be risky as it can affect the customer experience or other aspects. Therefore, adhering to a holistic approach along the way is essential.

4. Limited Ability to Enhance a Business Process

The teams assigned to make processes faster and better often need to gain experience in Process Intelligence techniques, impose learning curve challenges, and increase turnaround time to accomplish business benefits.

5. Not Being Able to Adapt the Improvements

Even if organizations decide to improve processes, their workers might not perform the new steps to complete those processes. In this case, employee training is a must to ensure that the workers have adopted the change.

Business Process Optimization Facts

The following facts related to business processes highlight the importance of process intelligence.

  •   Rapid Growth 
    By 2021, the global BPM market will be worth $14 billion.
  •   Early Success 
    In 2015, approximately 96% of companies had documented processes.
  •   Growth Opportunity 
    Over 4% of organizations manage/measure their documented processes.
  •   Employee Engagement 
    Culture Next reported in 2017 that about 78% of organizations surveyed have a documented employee engagement strategy.
  •   Big Mistakes 
    Flaws in the processes NASA caused a glitch that resulted in the Mars Climate Orbiter satellite disintegrating, worth $193 million approximately.
  •   Fatal Errors 
    A considerable amount of environmental damage, $720 billion, and 30 deaths were caused by a chain of 6 human errors in Chornobyl.
  •   Server Downtime 
    By not carefully following the standard deployment process, Microsoft Azure experienced 4.46 billion hours of collective downtime.
  •   Re-Engineering 
    Taco Bell went from losing money to being worth $1.98 billion in 30 years by re-engineering its core processes.
  •   Employee Retention 
    Structured onboarding programs result in 58% more new employees staying with a company for more than three years.
  •   Employee Onboarding 
    Wodify increased their employee onboarding to 50% by switching their business process management software.
  •   Success Rate
    Implementing business process management boosts the success rate of projects by 70%.

What are the Useful Solutions?

Regarding business process re-engineering, SAP is one of the suitable options. With decades of professional experience across all industries, SAP can transform your business processes. SAP’s Business Process Intelligence helps you excel in transformation with intelligent process management and drive operational excellence at scale.

SAP Business Process Intelligence

Business Process Intelligence (BPI) solutions from SAP provide end-to-end capabilities for strategic process transformation and the reinvention of customer experiences. BPI lays the foundation for the Intelligent Enterprise of the future. Here is how SAP Business Process Intelligence accomplishes these goals.

  •   Uncover the hidden business value 
  •   Visualize process reality 
  •   Reimagine your processes 
  •   Deliver customer excellence 
  •   Collaborate your way 
  •   Secure the success of your rollout 

Business Process Intelligence Solutions

  •   SAP Process Intelligence
  •   SAP Process Manager
  •   SAP Customer Journey Modeler
  •   SAP Process Collaboration Hub
  •   SAP Workflow Accelerator
 Digital Transformation | Robotic Process Automation | Process Intelligence


Both products-based and services-based businesses can employ SAP Business Process Intelligence to increase productivity. This additional capacity to deliver more products or services will not increase expenses. In other words, your output will rise, which will help you sell more.

We have helped various businesses become more productive and meet their digital twin. Here are some reasons to choose our unique process intelligence service,

  •  We specialize in factual gap analysis.
  •  We are good at identifying inefficiencies.
  •  We master the art of making processes visible.
  •  Our process experts offer continuous monitoring.
  •  Our vast experience fosters trust and confidence.
  •  Our service is cost-effective and has a quick turnaround..
Partner with Ennuviz for digital transformation services that empower your business to transform