Process Mining

Process Mining

What is Process Mining?

Process mining technology discovers, monitors, and enhances business operations. They are different than we think they might be. Process mining aims to turn the event logs into actions by extracting the available knowledge.

How does Process Mining Work?

Today's information systems provide event logs from which Process Mining can readily extract knowledge. This knowledge is then used to visualize every variation of business processes.

Where to use Process Mining?

The primary objective of Process Mining is to transform event data into actionable insights. This involves analyzing the current state of business process performance, identifying areas for improvement, and evaluating the impact of process enhancements.

Process mining can be used in various types of Business processes. For example, order management, compliance, intelligent automation, digital transformation, KPI reporting, accounts payable, auditing, IT development, service management, and logistics. Process Mining helps organizations find the bottlenecks in the process and optimize it. It helps them understand the processes and operate accordingly with better productivity.

Steps of Process Mining

  •   Collect data
  •   Pre-process data
  •   Discover the process
  •   Analyze and eliminate the root causes
  •   Optimize your Processes
  •   Prioritization of automation
  •   Predict KPI performance & prevent problems

Benefits of Process Mining

Manage Performance

Process Mining helps to determine the problem in the business process so that we can quickly achieve the potential of the process. Automating the key performance indicators will help the stakeholders monitor the process continuously in real time.

Identify and Eliminate Bottlenecks

Process mining improves business performance and produces effective outcomes faster by identifying the root cause of existing and new bottlenecks.

Reduce Costs

Process automation reduces operational costs by revealing inefficiencies, bottlenecks, and tasks. Process mining helps to find what processes need to be automated.

Quickly spot Compliance issues

Process Mining analyzes the process's data faster and identifies the compliance issues in real time. It doesn't need a separate system for compliance maintenance. It allows us to understand the changes in business so that we can quickly adapt to those changes.

What are the challenges in Process mining?

There are three primary obstacles to a successful implementation of Process Mining.

  •   Ensuring accurate mapping of business processes.
  •   Efficiently managing and connecting data sources.
  •   Utilizing insights gained from Process Mining to drive operations.

Future of Process Mining

Several factors will influence the future of Process Mining.

  •   Leveraging the Internet of Things (IoT) to enhance the capabilities of Process Mining.
  •   Utilizing customer-oriented process mining to create value for customers.
  •   Improving automation by accelerating the application of Process Mining.
  •   Incorporating predictive and actionable elements into Process Mining.

How Process Mining helps RPA

Process Mining provides insight into the current state of your business processes. It allows you to identify any variations, discrepancies, or inconsistencies that require further investigation. When there is clarity in the operations, Robotic Process Automation can automate these tasks to increase efficiency and consistency.

It is vital to ensure that your processes are standardized, data-focused, and easily repeatable for RPA to be the most effective. Automating a flawed process will only result in faster but still poor outcomes.

Process Mining identifies deviations in the processes before automation is executed. Process Mining enables identifying and streamlining business processes by analyzing variations and identifying single-digit percentages of total cases. By combining these process variations, we can create a standardized template that can be automated using Robotic Process Automation (RPA). This automation speeds up future compliance checking and monitoring and allows for continuous improvement of the process cycle.



Process Mining reads event logs in IT systems to learn about business processes, while RPA automates them.

Higher Efficiency

With the help of Process Mining, bots can be deployed more efficiently and produce more effective results.

Better Success Rate

The inclusion of Process Mining increases the likelihood of success in RPA projects.