Managing master data poses challenges for businesses, which need to optimize master data management processes, enhance operational efficiency, and minimize SLA breaches. Managing materials across different categories in the Consumer Packaged Goods industry requires significant effort. As a businessperson, meeting SLAs in the material creation process is crucial. However, material rejections often disrupt the flow of operations. This challenge is not unique to this domain, as other areas like finance, vendor, and customer face similar obstacles.
SLA
Breaches
Material Rejections in Process
Process Variations & Bottlenecks
Process Non-Conformance
Non-Compliance Remediation solution utilizes software tools such as Celonis and SAP Signavio to continuously monitor lengthy processes and achieve targeted objectives. This enables us to identify areas for improvement in product categories and processing agents while also benchmarking our performance against internal standards to determine best practices. This comprehensive solution identifies and prevents potential SLA breaches while analyzing the root causes of material rejections. We optimize the end-to-end process for various request types through value streams such as OTC and PTP.
SUPPLY CHAIN SLA AND COMPLIANCE Our turn-key solution is customized to meet the unique needs of process leaders, process owners, and subject matter experts. They can easily visualize and compare their processes, derive valuable insights, and take immediate corrective measures with our solution. Our dashboard and features like benchmarking, process comparison, and dynamic rules can seamlessly integrate pre-existing automation. Collaboration channels such as email and messaging tools minimize turnaround time and can be implemented, customized, and expanded effortlessly.
Our analysis process thoroughly examines bottlenecks, breaches of service level agreements, and delays. Our solution lets users pinpoint the exact factors contributing to these inefficiencies and comprehend their overall impact.
The analysis of process variations and rejections across various product categories over time is completed in this phase. The top reasons for denials and source of origination are also spotted accurately.
Customized action view helps process owners and leads track their KPIs, including SLA breaches. This enables continuous monitoring of cases close to exceeding their designated timeline. It offers users proactive measures, such as sending email notifications to the processing agent, to prevent breaches from happening.
Internal benchmarking helps compare various material groups, plants, and regions within the organization. It enables us to identify and capture best practices from one business area and evaluate their potential effectiveness across the entire organization.
15% Less Cycle Time
60% Reduction in SLA Breaches
18% Lower rejection rate
20% Decrease in Rework
Our wealth of experience has equipped us with the proficiency to deliver exceptional services to you.
We have effectively assisted organizations with capable process modeling to enhance productivity.
Our team, with extensive knowledge, provides the best service and support to meet your needs.
We have successfully automated processes with enormous results benefiting the organization.
Talk with a dedicated Advisor who can help you assess your company so that you can know exactly what your needs are.
After your call, we'll send you a personalized Technology Roadmap to help you discover the solutions that are right for you.
Now that your technology needs are being handled, you can focus on running your business and staying ahead of the competition.